Using a Lock Box for Property Showings

When a licensed real estate agent lists a residential property for sale or lease, a Lock Box Addendum is included as part of the listing agreement package.  This addendum explains how a lock box may be used to allow entry into the property and outlines the potential risks associated with its use.

The lock box is for use by licensed real estate agents only and is intended to facilitate property showings.  It may also be used to provide access to contractors performing repairs through Our Homeowner Concierge Service Program.

By signing the Lock Box Addendum, the homeowner authorizes the Broker to place a lock box on the property.  The homeowner may terminate this authorization at any time by providing written notice to the Broker, at which point the lock box will be removed.

Important Information for Homeowners
Regarding Lock Box Use

Homeowners should be aware of the following important considerations when a lock box is used for property showings:

Homeowner Precautions and Responsibility

Homeowners are responsible for safeguarding and/or removing all valuables and personal property prior to showings. This includes, but is not limited to:

• Prescription medications;
• Cash, credit cards, and financial documents;
• Weapons and ammunition;
• Jewelry and other valuables;
• Any personal items the homeowner would not want viewed during showings.

Voluntary Use of a Lock Box

Placement of a lock box on the property is voluntary.  Licensed real estate agents with DMS Properties, LLC Residential Real Estate Services do not require the use of a lock box.  However, choosing not to use one may have a negative impact on the number or convenience of property showings.

Tenant-Occupied Properties

For properties occupied by tenants, tenant approval is required before a lock box may be placed or used.  Tenants must also be informed of the precautions outlined above.

Conduct of Licensed Real Estate Agents

Real estate agents licensed by the Maryland Real Estate Commission (MREC) are considered professionals and are required to follow the Code of Ethics developed under Maryland real estate laws.  While we expect professional conduct, we cannot guarantee that agents affiliated with other brokerages will take all measures to safeguard a property during showings.

Showing-Related Risks

During property showings, issues may occasionally occur, such as doors not being locked, windows being opened, or lights being left on.  While agents are expected to respect occupants’ privacy, there is an important distinction between:

• Acceptable activity would be viewing rooms, closets, cabinets, and appliances
• Unacceptable activity would be opening drawers, personal furniture, or taking items from the home

Unfortunately, there have been instances where boundaries were not respected.

If you have any questions about this disclosure or about the relationship between real estate agents and their clients, please do not hesitate to Contact Us.  We will be happy to explain and address any concerns.